I really enjoyed reading this article in the New York Times on how frustrated employees can actually lead to your biggest breakthroughs in innovation. Personally, the best work I’ve produced in my career has been born out of a combination of professional frustration, immense commitment to my team and purpose, and someone giving me the space to explore.
When we’re dissatisfied, instead of fight or flight, sometimes we invent. Frustration is the feeling of being blocked from a goal. Although it sounds like a destructive emotion, it can actually be a source of creative fuel. When we’re frustrated, we reject the status quo, question the way things have always been done, and search for new and improved methods.
And related to this, a HBR article published this week, “Digital transformation is not about technology”, struck a chord. In fact, this is sort of the thesis of my last year of work. Successful digital transformation requires a balance between purpose and change management. The technology you adopt is just icing on the cake. (more…)